Meriton Hotel Nha Trang

Clean

This only 2 star not 4 star. Single room have no bathtub. 1 months I travel 1-2 times. And I've live in 4-5 star. But this I things they cheate Government. They wrote mountain view but actually city view. I require to exactly view. They say no have. And n

I did like the Booking's promise of discounted prices and hopeful higher rewards for higher Genius Level if I keep booking like now (but I don't fully know when I will become Genius Level 3 and how the related benefits are applied in my future booking (automatically or manually...)?

As a Genius Level 2 Member of Booking.com, I am still unsure about Booking's pricing and advertisement techniques up to date. That is, were Booking's advertised discounted prices the best price among all other rooms within Meriton Hotel at 98A/7 Tran Phu, Loc Tho, Nhatrang, (given Room was unchangeably allocated on Level 6, without seaview, its "discounted" price almost 3 times higher than a good Room in a near by NAMI Hotel although Meriton's price indicated that 2 significant heavy discounts were applied generously: 1 for the special reason, 1 for member of Genius).Or, could the price I had paid for the Meriton's Room be the best price among similar Rooms in surrounding Hotels (e.g. compared to the price of a Room on Level 4 of NAMI Hotel at 98B Tran Phu, Loc Tho, Nhatrang (about less than 500 metre apart and on the Main Street) was currently around AUD12 per night with seaview, no breakfast)?Should any Client be aware of the Room number/Level at the time of booking and provided extra explanation about the conditions of Rooms?So, I like Booking Staffers visits the premises more often to observe practically the promised Rooms. It is only my first emotionally observations together with a rough mental calculation as a lonely traveller.

View is amazingBreakfast is great

They don’t offer airport transfers as mentioned on Booking AppThe bed had hair in it, and when they changed the sheets, the new sheets had holes and stains all over. The staff banged on my door past 10PM for no reason and did not apologize

The Hotel is good value with a staff very good They help us for renting a bus to go to Mui Ne A breakfast is served with a large choice The room have everything you need

My wife said that the lights are weak in the room

Neat, clean, hotel staffs are very friendly and supportive.

Convenient location

1. No hot/warm water.2. Dirty bathroom. The bathroom was not cleaned after previous guests. There was an open bottle of shower gel left in the shower, together with hair and stains on the floor. They also provided only half of a toilet paper roll instead of a full one.3. The room didn’t look like in pictures. In reality it was very small (even though we chose a bigger double room) and dark with bad lightings (especially in the shower).4. Impossible to lock the balcony door.5. Broken lamp and a very old TV with terrible quality and no Netflix/Youtube.

Towel were missing, shower gel and shampoo were use by previous guess and never replaced new, staff at front desk is not friendly

Near to the beach.Shower was hot.

Even though the rating here is good, it’s definitely not a 4star hotel. Don’t be fooled by the photos. It’s located at the end of the alley, most Grab are not willing to bring us in. The room wasn’t clean (floor covered with dirt and bathtub with hair leftover) and facilities are old. Towels are stained, pool water is murky and TV was not working either. Only 1 keycard is available. Staff speak very limited English, really hard to communicate, we could hardly get what we need at all time (what we requested by phone, never come thru, must ask the frontdesk in person). They only accept cash payment without mentioning it beforehand, super inconvenient. Balcony is facing the opposite building and no view at all. On the last day before we checked out, they came in to makeup our room despite the do not disturb sign was hung on the door. Overall an uncomfortable stay.

Central location. Originally assigned room on 7th floor with a close view to the building across the alley, but then changed to another on 10th with broader view. Big bed with comfy mattress

Wooden floor was undone with some chipped edges and open space, which was quite dangerous. I stumbled over it a few times and got splinter in my feet twice. Receptionist casually told us they were having full renovation of the hotel so apparently most rooms have such floor as if it was no big deal. TV and phone were not working. Tiny bottles of shampoo and shower gel were clearly used and left over by previous customers (caps loosened, only 1/3 of the bottles left). Sand on bed sheet. Receptionists were very cold and indifferent. The only smile we got was at check in. Informed about the flawed floor at check in, got “I’ll change the room for you because I want to ensure your experience at our hotel” then new room got the exact same issue, plus cleanliness problem. Informed TV was not working, reply was “it’s not?” and nothing else. Asked to leave our laundry bag at reception so we could go out for dinner, was told no and to take it somewhere else ourselves; etc.

We got to the hotel at 2 but we waited for 1hr in the lobby coz receptionist said "there's no room available&qu

Cheap, good location

The hotel has nothing, it seems like they are cutting cost:1. Lobby no air conditioning, only 1 small electric fan( they do have ac, but turn off and open the door)2. Don’t accept credit card( they told me the pos was broken, but what I feel is they are cutting the cost of the bank by killing the pos)3. The kettle is in the room but not coffee powder or tea or noodles ( so what is the purpose of setting the kettle?)4. The room’s floor mat was ragged, they still use it to set up in guest’s room5. No tissue on the table ( there is toilet tissues) 6. The light is too dark in the room.If I knew the hotel is very low standard, I would never book it. I ‘d rather pay more to stay in the comfortable place. ( I booked the opposite hotel, but I changed my plans, so I booked this hotel, my mistake).

So bad

Reception and service so bad, check in late, room dirty, never comback again.

The location, view, responsiveness of staff

Shower doesn't have indicator for hot and cold. Honestly to say, TV is only for decoration, wish it had Netflix. The lighting is pretty meh, it is not flexible between white and yellow light and there is only one button to light the whole room

The bathroom had a big bathtub.

Ok, I started off with a night of free parking. The security guard told the owner of the building to take my car for the night. The cost was 80,000 vnd. I then asked for my car the next day and it was parked in the furthest corner of the garage that did not belong to the hotel. I got yelled at (profanity in Vietnamese, I live here so I understood) for wanting my car. They had to wake up guests from another hotel to move their vehicles.Then when I checked in the option to change the checkout date was blocked (usually you can change to check out earlier than your stay even if there's a fee) 7 hours after checking into the hotel I was still not checked in on the app and wanted to check out the next day because this hotel did not meet my expectations.I called booking who called the hotel several times (very patient booking.com agent.) to check me in so I could make changes. The front desk hung up several times. This was resolved when I went to the front desk and complained.I wanted to leave quickly and left a pair of jeans in the room. I called to ask if I could pay to have them mailed to me. They said they threw them away because they were dirty. Then when I asked to be reimbursed for them, they said it was someone else's shorts that was the issue.

Everything was good, clean, if I wanted smth, I called the reception and got I need fast. Everyday room cleaning. Sea view is nice. Can't complain, liked it.

Good hotel, well located. Comfortable clean rooms and helpful staff.

Pool area looking tiredThe restaurant is closed despite saying it’s open and breakfast available etc. if I had known the truth I would have booked somewhere else.

Very comfortable nice rooms. Exceptional value for money.

They don't actual include breakfast, false advertising. Bit of a let down as this was one of the main reasons we chose to stay. Rooftop bar is also just a pool, no bar.

The staff are very welcoming, accommodating and kind! The room was very clean with a very comfy bed! Perfect location, close to everything and the beach is at your doorstep.

The restaurant wasn’t open

Near to the sea - only across a road. The room was spacious, the facilities worked well, shower was strong and hot. Very unoccupied when we stayed there, however still maintained their swimming pool well.

The corridor outside of our room was motion-controlled, we needed to experience a moment of darkness when we stepped out from the lift. Maybe it's not travelling season? Felt a little eerie when the whole building was unoccupied and quiet.

the location was great and the staff was nice too, the room was good and clean.

no complaints.